A sentence like this is not only confusing, it also becomes really boring to read and doesn’t sound very sophisticated: All three of these activities are part of the completion of a report, but they don’t really belong in the same sentence. The organization, word choice, and tone of your message allows the communication to be received and understood while maintaining a positive business relationship. Penis. Which is more professional in its look and feel? Unfortunately, this tends to obscure your ideas and potentially damage your credibility. Here are the top 5 reasons why vocabulary is so important: 1 It Improves Reading Comprehension. You should receive the order on August 8. The next hurdle is to figure out a way to eliminate any inherent sexism without disrupting the flow of the piece. Then check your parallelism by making sure that each of the items represents the same part of speech. Thanks for your help. Starting a sentence with a dependent clause can sometimes bury the important news at the back end of the sentence. For example, if you’re writing a newsletter for customers, you would use much different language than you would if you were writing a product status update to the engineers who initially created the product. Despite this sentences being completely grammatically sound, we don’t know who lost the sale if we only read the passive sentence. Slang and idiomatic expressions make your writing sound informal and less credible. Grammar is important because it provides information that helps the reader’s comprehension. Every employee should file his report by the end of the day. Do not diminish or contradict the power of the word “I” by modifying it with unnecessary, extra words. Many individuals, on the other hand, have learned from watching or participating in the process—gaining hands-on experience. When filing the report, each employee should make sure he or she included yesterday’s data. When choosing between terms to refer to a group, it is best to ask a member of that group what they prefer. And word choice can make things even more complicated. It is important that you understand the words that you choose. Doublespeak is a more deliberate form of euphemism that disguises the meaning of words so that the idea the words represent seems less unpleasant. For example, the act of terminating employment for many people at once may be referred to in doublespeak as downsizing or right-sizing, or a government dropping bombs might say it is servicing the target. You write a thank-you note to your aunt for the socks she sent much differently than you write a thank-you note after a job interview with the vice president of the division. The best solution is often to rephrase the sentence to have a plural subject instead of a singular subject. [Even though the part of the sentence before the comma has a subject, “Amanita,” and a verb “looked,” the addition of “while” means it can’t stand on it’s own as a sentence. ABC Company appreciates the opportunity to fill your Pick n Pack order. You will need to judge what is appropriate given the context in which you are writing, but most readers appreciate directness, so avoid using complex words where a simpler, more direct word can be used. One way people could learn about changing a tire is from a description in the owner’s manual sent by the auto manufacturer. If you are trying to avoid throwing someone under the bus, one strategy is to de-emphasize the actor or subject in the sentence. When you go to the store, can you remember to get the items I need for my recipe? If you are writing informally or humorously, slang and idiomatic language may help you better express yourself. In this module, this concept is called you-view. This is not a personal communication that might include emotion or symbols for emotions. There is a meeting for the entire staff next Friday. Neglecting this aspect of your writing may mean that the message is lost or misinterpreted. When the passive voice is used too frequently, it can make your writing seem flat and drab. Technical vocabulary is both useful and important in academic and professional writing, but it should be used only when an ordinary word would be less precise. The manuals tend to be printed on inexpensive paper and the grayscale images depict the controls. The above sentence is much clearer. The whole effort you put into writing and revising could be lost with a simple choice of words. ” Whatever your particular quirks, become aware of them and take care to look for and fix them when you edit your work. Each of us has a variety of ways of speaking and writing depending on circumstances. That said, the more complex the material you are discussing, the more straightforward and clean your sentences need to be.[4]. For example, if you talk about Jane Goodall and Henry Harlow, you should say “Goodall and Harlow,” not “Jane and Harlow” or “Goodall and Henry.” This is something that would carry on through your entire paper. Do we have enough manpower to finish this project? “Love” is an intense human emotion, not the emotion of a thing—a company. There are FIVE QUESTIONS TO ANSWER. To make them parallel, the sentences should be rewritten with just gerunds or just infinitives. Learn how the words you use paints the picture the person you're communicating with sees. With business writing, the main focus is on the reader’s ability to quickly absorb and react to the communication. PASSIVE VOICE:  The potential sale in North Dakota was lost. Yet, most business communication is that “thing”—the company—rather than a human communicating. As a general rule, avoid using labeled nouns when talking about people with disabilities. This model focuses on the choices a writer or sender of a message can make to best convey their message to the receiver. Yay! Isn’t it obvious that “I am writing”? However, nothing in this email so far has answered the customer’s primary need. I forgot to get one orange, eggs for the mix (2), and the red for the icing ,so I’ll need one bottle of red food coloring. You can expect the call between 9:00 and 10:00 tomorrow morning.”. Think of the beat of poetry or songs and how it makes the words easy to remember and predict. It will come across as a vanilla idea. You-view, or putting the reader first, encompasses two skills: Lynnette has worked hard to find a lost shipment. The audience (your reader, if the message is written) is the receiver of the business communication. Essentially, any time you have a list—whether it’s within a single sentence or has a larger scope—you should focus on parallelism. “Fido chased a grasshopper” can stand alone, so it is an independent clause.]. Too much salt is off-putting and may even be sickening. Working with numbered lists or bulleted lists is a fast way to draw attention to several items. More important than putting praise or criticism first is putting the student’s strength in the sentence’s main clause. Question 1 10 out of 0 points Why is it more important to monitor your word choice in a professional environment than in personal communication exchanges? Also, Mandy and Torrence have strange taste in entertainment.). Yara loves running, swimming, and biking. Which is easier? Much like anything else, there is a time and a place, however. Selecting precise words will help you increase the impact you create on your audience. You can see from these three sentences that they “rhyme” in all but the last few words. When filing the report, employees should make sure they included yesterday’s data. Apologizing can bring blame upon a company. Revised Paragraph. Remember that a stamped return envelope will get your money back more quickly. This common metaphoric phrase dates back to before the widespread use of modern telecommunication when messages were usually delivered by human envoys. For someone nearing retirement, she caught on to that new software quickly. The above sentence is imprecise. Writing cleanly and concisely doesn’t mean writing like a robot. It is a manner in which something is expressed in words. Be careful not to string together too many ideas in the same sentence. Abdul has some of the highest call center ratings. [“Amanita threw the ball” could stand alone as a sentence, as could “Fido fetched it.” That structure is what makes this a compound sentence.]. Why is it more important to monitor your word choice in a professional environment than in personal communication exchanges?Write one well-written paragraph. Word choice is an important part of any type of writing-especially content writing. Create a Sensory Experience The best writing creates a vivid picture in the reader's mind. Be precise while understandable. Abdul has some of the highest call center ratings, even though his Saudi accent is strong. This site includes useful and accurate definitions in addition to illustrative quotations, which allow you to better understand a word’s meaning and how to use it. When you’re writing, it’s important to consider your audience’s understanding compared to your own. (Parallel elements are prepositional phrases. If all choices are related to considering the receiver’s needs over those of the sender, the message is more likely to achieve its purpose quickly. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Indigenous Initiatives Office. Do you use “also” too much to show the relationship between ideas? You’ve probably heard of the passive voice—perhaps in a comment from an English teacher or in the grammar checker of a word processor. Consider the following examples, both about Marie Curie’s contribution to science: e.g., The thing that she did was really important in the field. And How You Say Them. Why is it more important to monitor your word choice in a professional environment than in personal communication exchanges If the message was distressing or described a severe misfortune, the receivers might blame the messenger for such bad news and take their anger out on the unfortunate messenger. Communication is hard and removing a portion of that effort can make things event more difficult. In business communication, the key is to choose language that is direct and easy for your audience to understand. Reserve passive verbs for the moment you need to say “no” in a message. Recognising that we have used a cliché, we are in a position to choose more unique words. You also need to choose words that will increase your communication ‘s persuasiveness. But there are occasions when being too direct can make you sound insensitive. For example, if you are writing a department-wide memo, it would be acceptable to use terms specific to your company or department. Which of these examples is more focused on the receiver? Capable of greeting many customers while attending to a multi-line phone. PJ-Friendly Writing Groups for Undergrads, About the Writing and Communication Centre. Proper word choice is necessary for presenting the exact idea. In narrative, written from the author''s point of view, word choice subtly shapes readers'' reactions. It’s not forbidden to begin with dependent clauses, but be very careful about when you choose to do so. This use of language is considered an important component of good written communication. If you are addressing only members of a specialized field, using field-specific jargon will signal to your audience that you are also a member of the field and may allow you to talk about higher or specific concepts. The Importance Of Tone How we often communicate the opposite of what we intend ... Ironically, I'd been wondering why my wife and I seemed not to be enjoying one another's company as … Have you ever heard the phrase, “don’t shoot the messenger” when someone is blaming the bearer of bad news for the upset? Active and Passive Voice; Parallel Structure. John is one of our most active employees. Improving vocabulary skills will improve their understanding of novels and textbooks. I had to call Texas, send a copy to Dallas, and then…..” Stop! Order number 1234, received August 1, ships on August 5. Some common imprecise word choices that can almost always be replaced with stronger, more precise words include the following: good, bad, thing, stuff, important. The first way to avoid gender bias in your writing is to use gender-neutral words when referring individuals in various positions: The next thing to be aware of is your use of gendered pronouns. Numbered lists are used when order of importance matters. Euphemisms are words or phrases used to talk about unpleasant or taboo topics in a more polite way. I might be thinking this research and forms needed will take a week, so seven days is sufficient. So just what is the difference between these two voices? The second sentence uses parallelism. ], Polly sat on her perch and whistled. ACTIVE VOICE: You cannot have a raise at this time. You should use the same mode of address for every person you mention. Always keep your audience in mind. I know exactly what do do with the claim now. Customers who are “native speakers” of slang (i.e., people who are a part of the demographic you may be targeting by using slang) can very easily spot a marketing professional who doesn’t understand the correct usage of a slang term. To build on what Maria Rosales, best-selling author and History professor as Duke University wrote in her article “The Importance of Word Choice,” words can poke fun. Think of written communication as a process with multiple players; often, at the most basic level, there exists a writer, a message to be conveyed, and an audience of one or more readers. Think of the advice a home seller receives before an open house: have bread baking or apple cider simmering to create an aroma that makes the house feel more like a home. Correct word choice creates an accurate picture of the writer's topic that is both unique and easy to understand. Lists can be used in several ways. Finally, watch your wordiness. One way people could learn about changing a tire is from a description in the owner’s ma… Avoid doing so unless you consult the corporation’s lawyer. However, there are some instances where the passive voice is a better choice than the active. Therefore, the sentence should start with the important part. It creates white space in the message. Every employee should file his or her report by the end of the day. The month-end income statement showed a negative cash flow. A person, in general, chooses words to which he feels comfortable, confident, and simple enough for a general audience to understand. Maybe it’s parenting or one that revolves around your sport or hobby. Business writing is known for being direct and to the point in most situations, so you should favor active rather than passive verb constructions. Please view this thirteen minute video about the impact and power in focusing on the audience. Reading and writing are usually not solitary activities. Use the following principles to guide your vocabulary decisions. Research has shown that kids need to understand 98% of the words they read to understand what they are reading. Recently, a friend introduced me to Visual Thesaurus, a wonderful subscription tool developed by Thinkmap, Inc., which I now find indispensable. If all choices are related to considering the receiver’s needs over those of the sender, the message is more likely to achieve its purpose quickly. Please do the following: A numbered list provides the correct order and structure for the reader. Compound-complex sentences — you can probably figure this one out from the name and the example: While Amanita looked for the ball, Fido chased a grasshopper, and Whiskers looked bored. She finally has enough information to email the customer and provide an update on the situation. Territory of the word cliché is why is word choice important in communication for a stereotype block, used this! 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